Who is the data controller?

Faro is the Data Controller for your personal data for the purpose of providing the services identified in this privacy policy.

Faro is committed to the fundamental right to the protection of your personal data. This privacy policy is intended to inform you of your rights under the General Data Protection Regulation ("GDPR"). For any questions related to privacy, or to contact our Data Protection Officer, you can write to us at privacy@faro.io.

What information do we process?

Data you provide directly: We collect information about you when you contact us through the channels enabled for this purpose, such as contact forms to receive information about our services or to join our team. We may ask for your full name, email address, phone number, and company name. If you apply to work with us, we may also request your resume (CV).

All fields marked with an asterisk (*) in our forms are mandatory; failure to provide this information may make it impossible to provide the requested service. You must provide truthful information; identity theft or the use of aliases is prohibited.

Data obtained indirectly: When you browse our website, cookies and other tracking devices may be installed on your device, as explained in our Cookie Policy.

For what purpose and on what legal basis do we process your data?

Contractual or pre-contractual relationship: to provide the services you have requested, respond to your information requests, and manage recruitment processes.

Legal obligations: to allow you to exercise your rights and to comply with applicable regulations.

Legitimate interest: to keep you informed about Faro products and services related to those you have previously contracted; to conduct periodic service reviews and satisfaction surveys; and to carry out internal reviews in case of suspected fraud or identity theft.

Your consent: where applicable, to send you information about our own products and services or those of third parties by electronic means. You may withdraw your consent at any time by contacting us at privacy@faro.io.

How long do we keep your data?

We keep your personal data only for as long as necessary to provide our services. Once no longer needed, the data will be blocked and kept exclusively to comply with any legal obligations (e.g., requests from courts or law enforcement agencies) or to address the exercise of your rights.

Who is your data shared with?

We only share personal data when necessary to fulfill the indicated purposes or to comply with a legal obligation:

Public authorities, courts, and law enforcement agencies, when required by law.

IT service providers that support our operations (hosting, CRM, email platforms, etc.), all of whom are bound by the corresponding data processing agreements.

When providers are located outside the European Union or in countries not considered adequate under data protection regulations, Faro ensures the adoption of appropriate safeguards, including Standard Contractual Clauses approved by the European Commission.

Your rights

You may exercise the following rights at any time, free of charge:

Access — to know what personal data we process and how.

Rectification — to correct inaccurate data.

Erasure — to request the deletion of your data when applicable.

Restriction — to limit the processing of your data when there is doubt regarding its accuracy or lawfulness.

Objection — to object to processing based on legitimate interest or automated decision-making, including profiling.

Portability — to receive your data in a structured format when processing is based on consent or a contract.

Withdrawal of consent — at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us at privacy@faro.io or write to us at [Faro's registered office]. When you receive marketing communications from us, you may also unsubscribe directly using the link included in those messages.

If you believe that we have not processed your data correctly, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es. You may also register with the advertising exclusion list at www.listarobinson.es to opt out of marketing communications.

Security and confidentiality

Faro has implemented appropriate technical, physical, and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

Minors

Users under the age of 14 may not use our services without the prior authorization of a parent or legal guardian, who will be responsible for all actions taken on the site by the minors in their care. Faro assumes no responsibility in this regard, as it does not have the means to independently verify the age of its users.

Updates to this policy

We make every effort to keep this privacy policy up to date. Any significant changes will be clearly communicated, including via email when there is an ongoing relationship.

Company information

Company name: Faro
Registered office: [Full address]
Tax ID / VAT number: [Your number]
Contact email: hello@faro.io
Phone: [Optional]

Intellectual property

All content on this website—including text, graphics, logos, and software—is the property of Faro or its licensors and is protected by applicable intellectual property laws. Reproduction or distribution is prohibited without prior written consent.

Disclaimer

The information contained on this website is provided for general informational purposes only. Faro makes no representations or warranties of any kind, express or implied, regarding the completeness, accuracy, or suitability of this information. We reserve the right to modify or remove any content at any time without prior notice.

Governing Law

This website and its content are governed by the laws of [Spain / your jurisdiction]. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Madrid.